Items are eligible for returns may be returned for a refund within 30 days of your original purchase date. Merchandise must be in original condition, unworn, unwashed, and must have all tags affixed.
If you believe you have received defective or incorrect merchandise (style, size, or color), you must contact Customer Service at firstname.lastname@example.org, and provide a photo of the defect and all tags on the garment.
Sorry, but GANT USA does not accept international returns at this time.
- Candles and fragrance
- Hair and Skincare products
- Underwear, socks and swimwear
- Items without all tags attached
- Returns received after 30 days from the date of purchase
RETURNING BY MAIL (U.S.)
Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days. Please mail your return to:
GANT USA Web Returns
c/o Bergen Logistics
5903 Westside Avenue
North Bergen, NJ 07047
Once your return is received by our returns department, please allow 2-10 business days for your return to be processed and the refund to post to your account. Original shipping charges are non-refundable.
RETURNING IN STORES (U.S.)
Returns can be made at any domestic GANT store. Your return must have your packing slip or order confirmation for the store to process the return. Your return cannot be credited without these items.
In order to be accepted for return, your return must meet all the eligibility requirements. Your payment method will be credited within 48 hours of the return being processed. The full amount minus the initial shipping cost will be credited to the original tender. Items must be eligible for return to be accepted as a return in our stores.
At this time we are unable to complete exchanges. The item you wish to exchange will need to be returned, following our return instructions. To order a different size, color, or new item, place a new order for the item.
If you have any questions or concerns, please contact us: